Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

  1. Different countries may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.
  2. If your package requires import tax, duties and related Customs fees for the imports, and you are unwilling to pay the all costs, then your package will be returned. And your refund amount will be deducted from the actual round-trip freight and customs duties in both places, and then the balance of the original order will be returned. (round-trip freight = order freight x2, these charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.)
  3.  The Customer shall comply with all local import Regulation and regulations (Prohibitedgood…) Otherwise, the customer will be responsible for relevant legal issues.

Most orders are shipped out within 2 business days. Saturday, Sunday, and Postal Holidays are not business days.

Yes, a shipment confirmation e-mail including a tracking number will be sent to you via E-mail when your order ships.

We accept PayPal online (which supports most of the Visa/Mastercard credit cards) and Stripe.

The standard postal shipping fee,usually costs extra 5-7 USD(cost will be vary for different destination). 

Yes, a shipment confirmation e-mail including a tracking number will be sent to you via E-mail when your order ships.

Orders to US/CA/EU/AU regions usually takes 7-14 days to deliver by standard shipping.

If you need to swap an item

Returns and Exchanges

All products are final. Not eligible for return or cancellation

We ONLY accept returns or exchanges for product damaged in transit or if the incorrect item was shipped.

If your order was damaged in transit or you received the incorrect item, please contact our Customer Support to request a return. Returns sent back without prior authorization will be returned at the customer’s expense.

Worldwide shipping

On all orders

High Quality & Comfortable

Good shopping experience

Outstanding Design

Fashion and Style

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